SHIPPING & DELIVERY POLICY

Last Update: 2022-02-20

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://outletct.com/terms-and-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

FREE SHIPPING

We offer free 5 to 21 working days shipping for Most Urban areas in Europe, United Kingdom, United States and Canada 

EXPEDITED FREE SHIPPING

Shipping Zones

Shipping ZonesCountries
Africa Zone 1Algeria, Morocco, Tunisia, Egypt
Africa Zone 9All African countries outside Africa Zone 1
America Zone 1Canada, United States
America Zone 2Puerto Rico
America Zone 9All American countries outside America Zone 1
Asia Zone 1China, United Arab Emirates, Philippines, Japan, Hong Kong, Indonesia, Malaysia, Singapore, Thailand
Asia Zone 2Saudi Arabia
Asia Zone 9All Asian countries outside Asia Zone 1
Europe Zone 1Italy, Germany, Spain (Canary Island excluded), Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, France, Luxembourg, Netherlands, Czech Republic, Hungary, Slovenia, Slovakia, Ireland, Latvia, Lithuania, Poland, Romania, Denmark, Portugal, Sweden, Greece, Malta
Europe Zone 9All European countries outside Europe Zone 1
Europe Zone 2United Kingdom
Oceania Zone 1Australia, New-Zealand
Oceania Zone 9All Oceania countries outside Oceania Zone 1

We also offer expedited shipping at the following rates

Shipping Method/AreaRateDelays
FREE America Zone 10 $8 – 15 working days
FAST America Zone 110 $ + 3 $ per kg7 – 10 working days
FAST America Zone 235 $ + 5 $ per kg7 – 10 working days
America Zone 9use contact us to get quote
FAST Asia Zone 130 $ + 5 $ per kg7 – 10 working days
FAST Asia Zone 235 $ + 5 $ per kg7 – 10 working days
Asia Zone 9use contact us to get quote
FREE Europe-Zone 10 $8 – 15 working days
FAST Europe Zone 15 $ + 3$ per kg7 – 10 working days
BASIC Europe-Zone 210 $8 – 15 working days
FAST Europe Zone 210 $ +5 $ per kg7 – 10 working days
FAST Oceania Zone 135 $ + 5 $ per kg8 – 15 working days
Oceania Zone 9use contact us to get quote
Africa Zone 1 – 9use contact us to get quote

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information. All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Orders are shipped 1 to 2 days maximum after purchase and a tracking number is then emailed to you. All shipping delays and costs will be displayed at the checkout step. Most areas have a free shipping method offered. You can also select a paid shipping option for faster delivery. No matter which shipping method you select (Free or Paid) , a tracking number will be emailed to you as soon as the order is ready to ship (maximum 1-2 working days after payment received)

DO YOU DELIVER INTERNATIONALLY?

Absolutely, please check the tables above for areas where we deliver and costs.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery. For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://outletct.com/return-policy/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: